State Farm® Insurance Agent Scott McDowell

"Scott and his team are always there to help with anything or answer any questions I may have, quick responses and are willing to work with you. I think very highly of State Farm thanks to them!"

"Original Review – 1 Star ⭐ Let me start off by saying for the most part ive had nothing but great experience. But not sure what happened this time, I am giving them a one star review at the moment for the experience that I had and because I still haven't had a return call from my agent.. But for the other years, I've been with them. It's been nothing but five stars, but I have been with this State Farm office for 6 years and have always dealt with Ms. Camille for my car insurance. Recently, however, I experienced a frustrating situation that really tested my patience and loyalty. Due to a billing mishap, my insurance was not renewed on time. While it was eventually reinstated after about an 15-day process, the journey to get there was stressful. At one point, I was told I didn’t need to worry about the bill, only to find out later that I did — and that I would now have two payments due within a short two-week period. I’m thankful I didn’t believe the misinformation and held on to the money, because if I had spent it, I would have been in serious trouble. For the last 2½ weeks, I’ve been calling to speak directly with Ms. Camille — the representative I’ve always trusted and worked with — but I was never able to reach her. Instead, I was attended to by other employees. While they did help me, I was not happy about having to deal with anyone other than the person I specifically asked for. When a customer requests to speak with the representative they’ve built a relationship with for nearly 6 years, it should be made a priority. To make matters worse, every time I called, the responses felt nonchalant, almost as if there was no real problem. When I voiced my frustration, I would get the standard, “Oh yeah, I understand, I’m so sorry,” and then they’d just move on — with no urgency or real empathy for what has been the biggest headache I’ve had with my insurance in years. This is the kind of customer service issue that can make or break a customer’s loyalty to an office. While my insurance issue has now been resolved, I would have hoped for some form of goodwill or assistance with the bill — not just the option to spread payments out over four months — especially when the due dates are now so close together because of the mishap. I’m glad the policy is reinstated, but this experience left me feeling undervalued as a long-term customer. State Farm is built on relationships, and I hope this office can improve communication, empathy, and follow-through so no one else has to go through the frustration of chasing down the person they’ve trusted for years. Updated Review – 5 Stars ⭐⭐⭐⭐⭐ I’ve been with this State Farm office for 6 years and have always worked with Ms. Camille for my car insurance. Recently, I had a billing and renewal issue that caused me a lot of frustration. I’m happy to say that after speaking directly with Camille, she took the time to listen, address my concerns, and put my mind at ease. She walked me through everything, made sure I fully understood the situation, and confirmed that everything was in order before ending the call. Her professionalism and effort to make things right reminded me why I’ve stayed with her for so long. Issues can happen anywhere, but what matters most is how they’re handled. Camille went the extra mile to make sure I was satisfied and reassured, and that means a lot as a long-term customer. Thank you for taking care of me and restoring my confidence in the service here."

"Alexandra is great!! Always there, thx!!!"

"I cannot say enough great things about Elizabeth and the entire team at this office! Elizabeth consistently goes above and beyond to provide exceptional service. She always takes the time to ensure we’re getting the best coverage at the most competitive price, and her attention to detail and care for her clients truly sets her apart. We currently have four vehicles insured through her, and are adding a fifth because we fully trust her expertise and guidance. Every step of the way, Elizabeth exceeds our expectations she’s knowledgeable, responsive, and genuinely cares about helping her clients. Thank you to Elizabeth and the entire team for making every interaction smooth, professional, and pleasant. Highly recommend!"

"Axel helped me find the perfect coverage for my home while saving me a lot of money. He was honest, efficient and made sure I understood all my options. Highly recommend."

"Axel was incredibly helpful, professional, and easy to work with. He explained everything clearly and found me the perfect coverage. Highly recommend!"

"Axel was incredibly helpful and patient. Setting up my policy was fast and simple, he explained everything clearly and answered all my questions. I highly recommend Axel for any insurance needs, I've referred several friends and family."

"I’m beyond impressed with the service I’ve received over the past 6 months from Scott McDowell - State Farm Insurance Agent. From day one, the experience has been nothing short of outstanding! A special shoutout to Alexandra—she is truly amazing! Her professionalism, friendliness, and dedication are unmatched. She has supported me with both auto and rental insurance, always answering my questions quickly and clearly, and handling everything with incredible care and efficiency. What really stood out was the fantastic quote and coverage she got me—no one else could come close! I genuinely felt like she had my best interest at heart every step of the way. If you’re looking for unbeatable service, great coverage, and a team that truly cares—this is the place to go! 🌟🌟🌟🌟🌟 I’ll absolutely be continuing with them and highly recommend to everyone!"

"Liz Manfre has been an amazing help! She has been so kind and really helpful in keeping our insurance policy solid and affordable. She is responsive and goes the extra mile to support customers! Thanks Liz!!"

"Switching to SF saved me a little more that $100 a month. Thanks SF. Your the best. Camilla was the one who helped me. 💪🏽🫡"

"Elizabeth is one of the best at providing excellent service and clear information, and demonstrate exceptional patience; she helped until finally 👏"

"Camille was amazing at helping us get lower rates with State Farm after being customers with GEICO for many years. We appreciate all her help."

"Camille made the process simple and professionally, beyond 5 stars. She has amazing customer service skills and was clear with all the information she passed on. Thank you."

"Camille is amazing—super helpful, responsive, and always makes insurance feel less stressful. I really appreciate how easy she makes everything. Highly recommend!"

"I have been dealing with Alexandra on my home and auto insurance for about six months. She has been extremely helpful and knowledgeable every time I ask a question about my policy. It's been a pleasure working with her. If you are looking for any insurance needs, don't hesitate to give her a call."

"The agents are very helpful and efficient."

"Melanie was very informative, very helpful. I had several questions about my current policies and coverage. Melanie was very patient. Melanie is an asset to the State Farm team."

"Very reasonable price"

"I’ve been their customers for years and I even referred my friends , then I found a better rate so I switched to different company same day of next payment due date I told Elizabeth that I need to cancel she said we have to charge it then we will refund you the difference , after a month she said there was some calculations differences and the differences will wash out my payment which doesn’t make any sense , I hate to say it but they’re not trustworthy , don’t trust them with your business."

"Had the pleasure of getting helped my Camille on getting me some car insurance. Very helpful and definitely did everything she could for you to make it affordable for you."

"5 stars for Camille! She is by far the best insurance agent I’ve ever worked with incredibly helpful, friendly, and professional. I’ve never left a review for anyone before, but she truly deserves this one. Highly recommend!"

"Camille was very helpful in getting me a great price"

"If I could give 10 stars, I would!!! Working with *Alexandria* at State Farm has been one of the best experiences I've ever had with an insurance agent. From the very first conversation, she displayed a level of professionalism, knowledge, and care that is truly rare these days. She made what I expected to be a complicated switch feel effortless, walking me through every step with clarity and patience. What truly sets Alexandria apart is how much she genuinely *cares*. She went above and beyond—answering questions before I even thought to ask them, finding the best possible coverage for my needs, and following up to make sure everything went smoothly. I never once felt like “just another customer.” I felt valued, respected, and completely confident in my decision to make the switch. If you're looking for an insurance agent who is sharp, reliable, and truly invested in helping you, look no further than Alexandria. She's the gold standard. State Farm is lucky to have her—and so am I. 10/10. Highly recommend."

"I Love the customer service, the checkups that your set up is being handled and reminders if you forgot to complete something. My Rep. Camille was knowledgeable, attentive and got me the best bang for my buck."

"I’m so glad I got to have you all as my insurance and I couldn’t ask for a better place to work with. So grateful and helpful! Thank you for being my insurance!!"